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Home > Terms & Conditions

Terms & Conditions
Welcome to the ATTIC website (Site). Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").

GENERAL
We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed.

We may change, move or delete portions of, or may add to, our Site from time to time.

INTERNATIONAL ORDERS
We only accept Paypal for orders outside the United States. Orders are shipped via USPS outside North America.

Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Purchases of Kindle may be subject to these import taxes, custom duties and fees. These fees can vary widely from country to country. Please contact your local customs office for further information.

PAYPAL
Only confirmed Paypal accounts and address are accepted. No Exceptions.

PRODUCT INFORMATION
Most of products displayed at the Site are available in the ATTIC retail stores. In some cases, merchandise displayed for sale at the Site may not be available in retail stores or vice versa. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

DELIVERY
Purchased items will be shipped within 5 business days of the order, although most will be within 2 to 3. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify customerservice@attic2zoo.com. You will receive an email from sales@attic2zoo.com when your order has been confirmed.

PRICES, SHIPPING & HANDLING CHARGES
All orders are shipped USA UPS Ground. Rates are calculated through UPS calculator. International orders are shipped USPS Global International or UPS Express. All California residents will incur a 8.75% sales tax. Please contact customerservice@attic2zoo.com if you have any questions.

PRODUCT AVAILABILITY
Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

RETURN POLICY
NO RETURN We will accept exchanges within 15 days from which shipment is received. Buyer is responsible for shipping item back to The Attic Online Shop. The buyer is also responsible for the shipping cost of the exchange item. Exchanges back to The Attic Online Shop must be posted marked within 14 days your request has been approved. If it is a shipping error on our part, we will take care of the return shipping via UPS or USPS call tag. This must be authorized by a return call tag number provided by customerservice@attic2zoo.com. Notice must be given to customerservice@attic2zoo.com within 48 hours of receiving regarding any problems or concerns with the purchased merchandise. Items must be in their original packaging, in as-new condition with both the packing slip and printed receipts when returned. If price tags are torn off, we will charge a 20% restocking fee. SALE ITEMS and products purchased with a PROMO CODE are final sale, no questions asked.

COLORS
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

DISCLAIMER
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT ATTIC2ZOO INC. SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.